CLICK TAX PRO PLLC - TERMS OF SERVICE FOR CLICK TAX PRO TAX PREPARATION SERVICES

Thank you for selecting the Services offered by Click Tax Pro PLLC and/or its affiliates (referred to as "Click Tax Pro PLLC", "we", "our", or "us"). Review these Terms of Service ("Agreement") thoroughly. This Agreement is a legal agreement between you and Click Tax Pro PLLC. By accepting electronically (for example, clicking "I Agree"), installing, accessing or using the Services, you agree to these terms. If you do not agree to this Agreement, then you may not use the Services.

GENERAL TERMS

AGREEMENT

This Agreement describes the terms governing your use of the Click Tax Pro PLLC mobile and online services provided to you through a website or mobile application, including content, updates and new releases, (collectively, the "Services"). It includes by reference: Click Tax Pro PLLC's Privacy Statement provided to you in the Services available on the website, mobile application, or provided to you otherwise. Additional Terms and Conditions, which may include those from third parties. Any terms provided separately to you for the Services, including product or program terms, ordering, activation, payment terms, etc.

YOUR RIGHTS TO USE THE SERVICES

The Services are protected by copyright, trade secret, and other intellectual property laws. You are only granted the right to use the Services and only for the purposes described by Click Tax Pro PLLC. Click Tax Pro PLLC reserves all other rights in the Services. Until termination of this Agreement and as long as you meet any applicable payment obligations and comply with this Agreement, Click Tax Pro PLLC grants to you a personal, limited, nonexclusive, nontransferable right and license to use the Services. You agree not to use, nor permit any third party to use, the Services or content in a manner that violates any applicable law, regulation or this Agreement. You agree you will not:

PAYMENT

For Services offered on a payment or subscription basis, the following terms apply, unless Click Tax Pro PLLC notifies you otherwise. This Agreement also incorporates by reference and includes program ordering and payment terms provided to you on the website for the Services: Payments will be billed to you in U.S. dollars, and your account will be debited when you subscribe and provide your payment information, unless stated otherwise in the program ordering or payment terms on the website for the Services. You must pay with one of the following.

If your payment and registration information is not accurate, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse any use of the Services. If you do not notify us of updates to your payment method (e.g., credit card expiration date), to avoid interruption of your service, we may participate in programs supported by your card provider (e.g., updater services, recurring billing programs, etc.) to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.

Click Tax Pro PLLC will automatically renew your monthly, quarterly, or annual Services at the then-current rates, unless the Services are cancelled or terminated under this Agreement.

Additional cancellation or renewal terms may be provided to you on the website for the Services.

USE WITH YOUR MOBILE DEVICE

Use of these Services may be available through a compatible mobile device, Internet access and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.

Click Tax Pro PLLC MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO:

You can view Click Tax Pro PLLC’s Privacy Statement provided with the Services and on the website for the Services. You agree to the applicable Click Tax Pro PLLC Privacy Statement, and any changes published by Click Tax Pro PLLC. You agree that Click Tax Pro PLLC may use and maintain your data according to the Click Tax Pro PLLC Privacy Statement, as part of the Services. You give Click Tax Pro PLLC permission to combine identifiable and non-identifiable information you enter or upload for the Services with that of other users of the Services and/or other Click Tax Pro PLLC services. For example, this means that Click Tax Pro PLLC may use your and other users’ non-identifiable, aggregated data to improve the Services or to design promotions and provide ways for you to compare business practices with other users.

CONTENT

Content Responsibility.

You are responsible for all materials ("Content") uploaded to public domains, posted or stored through your use of the Services to our public domains. You grant Click Tax Pro PLLC a worldwide, royalty-free, non-exclusive license to host and use any Content provided through your use of the Services to our public domains. You are responsible for any lost or unrecoverable Content. You must provide all required and appropriate warnings, information and disclosures. Click Tax Pro PLLC is not responsible for the Content or data you submit through the Services.

You agree not to use, nor permit any third party to use, the Services to upload, post, distribute, link to, publish, reproduce, engage in or transmit any of the following, including but not limited to:

Illegal, fraudulent, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, harassing, offensive, inappropriate or objectionable information or communications of any kind, including without limitation conduct that would encourage "flaming" others, or criminal or civil liability under any local, state, federal or foreign law;

Content that would impersonate someone else or falsely represent your identity or qualifications, or that constitutes a breach of any individual’s privacy;

Except as permitted by Click Tax Pro PLLC in writing, investment opportunities, solicitations, chain letters, pyramid schemes, other unsolicited commercial communication or engage in spamming or flooding; Virus, trojan horse, worm or other disruptive or harmful software or data; and any information, software or Content which is not legally yours and without permission from the copyright owner or intellectual property rights owner.

Community Forums.

The Services may include a community forum or other social features to exchange Content and information with other users of the Services and the public. Click Tax Pro PLLC does not support and is not responsible for the content in these community forums. Please use respect when you interact with other users. Do not reveal information that you do not want to make public. Users may post hypertext links to content of third parties for which Click Tax Pro PLLC is not responsible.

Feedback You Provide.

You agree that Click Tax Pro PLLC may use your feedback, suggestions, or ideas in any way, including in future modifications of the Services, other products or services, advertising or marketing materials. You grant Click Tax Pro PLLC a perpetual, worldwide, fully transferable, sublicensable, non-revocable, fully paid-up, royalty free license to use the feedback you provide to Click Tax Pro PLLC in any way. Click Tax Pro PLLC may monitor your Content.

Click Tax Pro PLLC may, but has no obligation to, monitor content on the Services. We may disclose any information necessary to satisfy our legal obligations, protect Click Tax Pro PLLC or its customers, or operate the Services properly. Click Tax Pro PLLC, in its sole discretion, may refuse to post, remove, or refuse to remove, any Content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of this Agreement.

ADDITIONAL TERMS

Click Tax Pro PLLC does not give professional advice unless specific services are paid for such as Ask a Tax Expert. Unless specifically included with the Services, Click Tax Pro PLLC is not in the business of providing legal, financial, accounting, tax, health care, real estate or other professional services or advice.

Other Click Tax Pro PLLC Services.

You may be offered other services, products, or promotions by Click Tax Pro PLLC ("Click Tax Pro PLLC Services"). Additional terms and conditions and fees may apply. With some Click Tax Pro PLLC Services you may upload or enter data from your account(s) such as names, addresses and phone numbers, purchases, etc., to the Internet. You grant Click Tax Pro PLLC permission to use information about your business and experience to help us to provide the Click Tax Pro PLLC Services to you and to enhance the Services. You grant Click Tax Pro PLLC permission to combine your business data, if any, with that of others in a way that does not identify you or any individual personally. You also grant Click Tax Pro PLLC permission to share or publish summary results relating to research data and to distribute or license such data to third parties.

Communications.

Click Tax Pro PLLC may be required by law to send you communications about the Services or Third Party Products. You agree that Click Tax Pro PLLC may send these communications to you via email or by posting them on our websites

Passwords and Updates.

You are responsible for securely managing your password(s) for the Services and to contact Click Tax Pro PLLC if you become aware of any unauthorized access to your account. The Services may periodically be updated with tools, utilities, improvements, third party applications, or general updates to improve the Services. You agree to receive these updates.

DISCLAIMER OF WARRANTIES

YOUR USE OF THE SERVICES, SOFTWARE, AND CONTENT IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS DESCRIBED IN THIS AGREEMENT, THE SERVICES ARE PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLICK TAX PRO PLLC, ITS AFFILIATES, AND ITS THIRD PARTY PROVIDERS, LICENSORS, DISTRIBUTORS OR SUPPLIERS (COLLECTIVELY,"SUPPLIERS") DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY THAT THE SERVICES ARE FIT FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, DATA LOSS, NON-INTERFERENCE WITH OR NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS, OR THE ACCURACY, RELIABILITY, QUALITY OR CONTENT IN OR LINKED TO THE SERVICES. Click Tax Pro PLLC AND ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT THE SERVICES ARE SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THEFT OR DESTRUCTION. IF THE EXCLUSIONS FOR IMPLIED WARRANTIES DO NOT APPLY TO YOU, ANY IMPLIED WARRANTIES ARE LIMITED TO 60 DAYS FROM THE DATE OF PURCHASE OR DELIVERY OF THE SERVICES, WHICHEVER IS SOONER.

Click Tax Pro PLLC, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES THAT YOUR USE OF THE SERVICES WILL SATISFY OR ENSURE COMPLIANCE WITH ANY LEGAL OBLIGATIONS OR LAWS OR REGULATIONS. LIMITATION OF LIABILITY AND INDEMNITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF CLICK TAX PRO PLLC, ITS AFFILIATES AND SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO SUCH CLAIM. SUBJECT TO APPLICABLE LAW, Click Tax Pro PLLC, ITS AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES; (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET Click Tax Pro PLLC SYSTEMS REQUIREMENTS. THE ABOVE LIMITATIONS APPLY EVEN IF Click Tax Pro PLLC AND ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF Click Tax Pro PLLC, ITS AFFILIATES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICES AND ITS USE.

You agree to indemnify and hold Click Tax Pro PLLC and its Affiliates and Suppliers harmless from any and all claims, liability and expenses, including reasonable attorneys' fees and costs, arising out of your use of the Services or breach of this Agreement (collectively referred to as "Claims"). Click Tax Pro PLLC reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any Claims. You agree to reasonably cooperate as requested by Click Tax Pro PLLC in the defense of any Claims.

CHANGES

We reserve the right to change this Agreement at any time, and the changes will be effective when posted through the Services, on our website for the Services or when we notify you by other means. We may also change or discontinue the Services, in whole or in part. Your continued use of the Services indicates your agreement to the changes.

TERMINATION

Click Tax Pro PLLC may immediately, in its sole discretion and without notice terminate this Agreement or suspend the Services if you fail to comply with this Agreement or if you no longer agree to receive electronic communications. Upon termination you must immediately stop using the Services and any outstanding payments will become due. Any termination of this Agreement shall not affect Click Tax Pro PLLC’s rights to any payments due to it. Click Tax Pro PLLC may terminate a free or unpaid account at any time. The rest of the contract will survive and remain in effect even if the Agreement is terminated.

EXPORT RESTRICTIONS

You acknowledge that the Services, including the mobile application, and the underlying software may include U.S. technical data subject to restrictions under export control laws and regulations administered by the United States government. You agree that you will comply with these laws and regulations, and will not export or re-export any part of the Services, in violation of these laws and regulations, directly or indirectly.

GOVERNING LAW

Utah state law governs this Agreement without regard to its conflicts of laws provisions.

DISPUTES

ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THE SERVICES OR THIS AGREEMENT WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this provision; the arbitrator shall apply Utah law to all other matters. Notwithstanding anything to the contrary, any party to the arbitration may at any time seek injunctions or other forms of equitable relief from any court of competent jurisdiction. WE EACH AGREE THAT ANY AND ALL DISPUTES MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. BY ENTERING INTO THIS AGREEMENT AND AGREEING TO ARBITRATION, YOU AGREE THAT YOU AND Click Tax Pro PLLC ARE EACH WAIVING THE RIGHT TO FILE A LAWSUIT AND THE RIGHT TO A TRIAL BY JURY. IN ADDITION, YOU AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR LITIGATE ON A CLASS-WIDE BASIS. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THESE RIGHTS.

To begin an arbitration proceeding, send a letter requesting arbitration and describing your claim to Click Tax Pro PLLC, 230 N 1680 E Bldg T-1, St. George UT 84790. You may choose to have the arbitration conducted by telephone, based on written submissions, or at another mutually agreed location. The decision of the arbitrator shall be final and not appealable, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. This section shall survive expiration, termination or rescission of this Agreement.

GENERAL

This Agreement, including the Additional Terms below, is the entire agreement between you and Click Tax Pro PLLC and replaces all prior understandings, communications and agreements, oral or written, regarding its subject matter. If any court of law, having the jurisdiction, rules that any part of this Agreement is invalid, that section will be removed without affecting the remainder of the Agreement. The remaining terms will be valid and enforceable. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. You cannot assign or transfer ownership of this Agreement to anyone without written approval of Click Tax Pro PLLC. However, Click Tax Pro PLLC may assign or transfer it without your consent to (a) an affiliate, (b) a company through a sale of assets by Click Tax Pro PLLC or (c) a successor by merger. Any assignment in violation of this Section shall be void.

ADDITIONAL TERMS AND CONDITIONS FOR THE CLICK TAX PRO TAX PREPARATION SERVICES

Your use of the Services provided by Click Tax Pro PLLC are subject to the General Terms of Service above including these Additional Terms and Conditions which govern your use of the Services indicated below. These Additional Terms and Conditions shall prevail over any conflict or inconsistency with the General Terms of Service above.

LICENSE GRANT AND RESTRICTIONS

Number of Returns. You may use the Services solely to prepare valid federal and/or state tax return(s) for which you have paid the applicable fee(s), and after proper registration and any applicable payment, to file electronically and/or print such federal and/or state tax return.

Number of Returns.

You may use the Services to prepare and file federal and/or state returns. After proper registration and payment is made, you may file such returns electronically or by printing and mailing them to the IRS and/or appropriate state agency. No more than five (5) federal and/or state tax returns may be filed from the Services or from any one email address entered within the Services.

Additional Examples of Restrictions on Use.

You may not use the services to prepare tax returns, schedules or worksheets on a professional or commercial basis (i.e., for a preparer's or other fee).

SERVICES

State Services.

The term "Services" includes any state preparation done by Click Tax Pro software made available through this website or associated applications, which may be subject to additional fees as described on the website or associated applications.

Electronic Filing Services.

If you choose to file your return electronically, the tax return will be forwarded to Click Tax Pro PLLC's Electronic Filing Center, where it will be converted to and stored in a standardized format, and then transmitted to the applicable federal and/or state taxing authority. You are responsible for verifying the status of your return to confirm that it has been received and accepted by the applicable taxing authority and, if necessary, for filing it manually in the event that the taxing authority rejects your electronically filed return (e.g., taxpayer name and SSN don't match). You agree to review your tax return for indications of obvious errors before electronically filing or mailing it. To the extent required by applicable law and regulation, Click Tax Pro PLLC stores and maintains information that you provide to Click Tax Pro PLLC. In the event it is not accessible from Click Tax Pro PLLC you must contact the IRS.

The Internal Revenue Service ("IRS") typically accepts electronic tax returns the third week of January. If you complete a federal tax return prior to the acceptance date, Click Tax Pro will complete the electronic filing process for the tax return as soon as the IRS starts to allow submissions. Click Tax Pro can assist filing late tax returns at its discretion and may charge late filing fees and as permitted by the IRS and supported by Click Tax Pro PLLC. By using this Service to prepare and submit your tax return, you consent to the disclosure to the IRS and any other tax or revenue authority of all information relating to your use of the Electronic Filing Services.

Pricing.

Prices are ultimately determined at time of submission or e-file and are subject to change without notice. You should confirm that the pricing for your use of the Services has not changed, particularly if some time has passed between the date you start your tax return and the date the tax return has been completed. The price for your use of the Service is established at the time you pay for it. Your price will not change once you pay for your Services unless notified. If notified, you may cancel with a prompt refund if you do not agree with the additional charges.

Services also include functionality designed to read data from images (for example, W-2s, other tax forms, or credit cards used for payment) photographed using a mobile device. This functionality is limited to those forms or items that the Services can read. If the form or other item you photograph and submit through the Services is not supported, you may need to manually enter your data or submit the data in an alternate manner. You may be offered the ability to import data from other sources in addition to those above. You are responsible for verifying the accuracy of all information that is imported.

Tax Advice.

The Services may include a feature that connects you to a Click Tax Pro PLLC Tax Expert service to obtain answers to most tax questions. The Services may also include advice from a tax professional. Internet access and/or a phone line is required to use this service. Service levels and availability will vary based on demand and capacity and are subject to change without notice. To ensure a good experience and appropriate levels of coverage for everyone using the service, the tax expert may terminate the communication at his/her sole discretion after 20 minutes, or if it is otherwise determined that you are misusing or unnecessarily extending the duration of the communication. The full terms and conditions governing the Click Tax Pro PLLC Tax Advice service will be available on the Tax Advice service web site, and by accessing and using the Tax Advice service, you agree to be bound by those terms and conditions, which supplement, and supersede where inconsistent, this Agreement. Fees may apply.

Amended Returns.

You can file an amended tax return, but will be charged a predetermined fee prior to preparation, through the Services, or as otherwise permitted by the IRS and supported by Click Tax Pro PLLC. If you need to file an amended tax return, you will need to contact Click Tax Pro PLLC by email at info@clicktaxpro.com. Amended returns may vary in price, and will typically be determined prior to completion of work. You agree to this process for amended tax returns.

HELP AND SUPPORT

Click Tax Pro PLLC may use a variety of methods (e.g., in-product, Internet, e-mail, chat, fax and phone) to provide technical support and customer service in connection with the Services. The terms and conditions governing the offering of this support, which may require the payment of an additional fee, are subject to change as announced by Click Tax Pro PLLC from time to time. Consult the Click Tax Pro Help and Support web site for the most up-to-date information relating to this support and any associated charges.

GUARANTEES

Accurate Calculation Guarantee.

Click Tax Pro PLLC diligently works to ensure the accuracy of the calculations on every form prepared using the Click Tax Pro tax preparation Services.

If you are a registered user and you pay an IRS or state penalty and/or interest solely because of a calculation error on a form prepared for you using Click Tax Pro, and not as a result of, among other things, your failure to enter all required information accurately, willful or fraudulent omission or inclusion of information on your tax return, misclassification of information on the tax return, or failure to file an amended return to avoid or reduce an applicable penalty/interest, then Click Tax Pro PLLC will pay you in the amount of the IRS penalty or state penalty and/or interest paid by you to the IRS or state. In this regard, you are responsible for keeping Click Tax Pro PLLC apprised promptly of any change in your email address, mailing address and/or phone number so that you can be notified of such updates or corrections. The Accurate Calculations Guarantee does not apply to data which is entered directly by you. You are responsible for paying any additional tax liability you may owe and providing any other information Click Tax Pro PLLC reasonably requests to validate your claim. A "registered user" is a user from whom Click Tax Pro PLLC has received the information necessary to permit such person to print or electronically file a tax return prepared using the Click Tax Pro Services and who complies with the terms and conditions of this Agreement.

If you believe such a calculation error occurred, you must notify Click Tax Pro PLLC as soon as you learn of the mistake (and in no event later than 30 days after the penalty or interest is assessed. In such a circumstance, contact info@clicktaxpro.com and then Click Tax Pro PLLC will then contact you promptly to resolve the issue. To validate the claim, Click Tax Pro PLLC may require IRS letter (particularly if you did not electronically file), a copy of the IRS/state notice, and any other documents to support the income or deduction.

Maximum Refund (or Tax Savings) Guarantee or Your Money Back.

If you are a registered user of Click Tax Pro and you receive a larger refund amount or pay a smaller tax due amount using another tax preparation method other than Click Tax Pro, then Click Tax Pro PLLC will refund to you the applicable purchase price paid by you for the federal and/or state Click Tax Pro product you purchased. Claims must be submitted within sixty (60) days of the date you filed your tax return using Click Tax Pro, but no later than December 15, of the year in which you file. All other fees are excluded including, electronic filing fees, Audit Guard, Refund Processing Service and technical support fees. This guarantee cannot be combined with the Satisfaction Guarantee below.

To qualify, the larger refund or smaller tax due cannot be attributed to variations in data you provided for tax preparation or for positions taken by you or your preparer that are contrary to the law. If you received a larger refund amount or pay a smaller tax due using another tax preparation method other than Click Tax Pro, you must notify Click Tax Pro PLLC within sixty days of the date you filed your tax return by submitting a claim with the following documents (1) Maximum Refund Guarantee Claim Request Summary, (2) copy of your Payment Receipt, (3) copy of your proof of payment for another tax preparation method (if applicable), (4) copy of your tax return prepared by Click Tax Pro, (5) copy of the printed return from the other tax preparation method, and (6) letter stating your refund or tax due amount using Click Tax Pro and your refund or tax due amount using another tax preparation method. Send by mail to Click Tax Pro PLLC, Refund Department, 230 N 1680 E Bldg T-1, St. George, UT 84790. Please use a traceable mailing method and maintain copies of submitted items for your records. Claims of non-payment will require photocopy substantiation of all required items. Please allow up to 6 weeks for processing and delivery.

Satisfaction Guaranteed.

You may use the Click Tax Pro software without charge or with a refund up to the point we send you your tax return for electronic signature after which time no refund will be given for satisfaction reasons.

Audit Support Guarantee.

If you received an audit letter based on a tax return prepared by Click Tax Pro or its affiliate prepares and are not satisfied with how we responded to your inquiry, we'll refund the applicable Click Tax Pro federal 1040 and/or state purchase price you paid.

If you are a paid user of Click Tax Pro and you receive an audit letter from the IRS or State Department of Revenue relating to the current year Click Tax Pro return, then Click Tax Pro PLLC will provide free year round audit guidance (what to expect and how to prepare) from a tax professional available year round, to help answer your audit questions until December 15, of the year in which you file. Audit Support Guarantee is applicable to Federal and State audit letters and/or notices. We will not be your representative or provide legal advice. If you are not satisfied with how we responded to your inquiry, then you are entitled to a refund of the applicable purchase price paid by you for the federal and/or state Click Tax Pro product you purchased. Claims must be submitted within sixty (60) days of the date you received your audit guidance, but no later than three (3) years after you file. All other fees are excluded including, electronic filing fees, Audit Guard, Refund Processing Service and technical support fees. This Guarantee cannot be combined with any other Guarantee. Excludes Click Tax Pro Business (forms 1065, 1120, 1120S, and 1041).

To qualify, you must successfully e-file, print and mail your individual federal or state income tax return using Click Tax Pro. Claims must be submitted to Click Tax Pro PLLC within sixty (60) days of the date you received your audit guidance by submitting a claim with the following documents (1) Audit Support Guarantee Claim Request Summary, (2) copy of your Click Tax Pro proof of payment, and (3) IRS or State audit letter. Send it to Click Tax Pro PLLC Inc., Returns Department, 230 N 1680 E Bldg T-1, St. George, UT 84790. Please use a traceable mailing method and maintain copies of submitted items for your records. Claims of non-payment will require photocopy substantiation of all required items. Please allow up to 6 weeks for processing and delivery. If after 8 weeks you have not received your check, contact us. To validate your claim, and as a precondition of refund payment, Click Tax Pro PLLC may require supporting information such as copies of your printed tax returns.

THIRD PARTY SERVICES

To facilitate Third Party Services, Click Tax Pro PLLC may be required to obtain your explicit consent for disclosure and/or use of the information you have provided to Click Tax Pro PLLC. By accepting these agreements and consents you authorize Click Tax Pro PLLC to use and disclose your contact information, including name and address, for the purpose of making the Services you choose available to you. Your participation in such Third Party Services indicates your acceptance of such terms and conditions for such Third Party Services. If you sign up for the Refund Processing Service which enables you to deduct certain fees and any applicable tax from the proceeds of your tax refund, you authorize Click Tax Pro PLLC (through its third party processor) to debit these amounts (excluding the Refund Processing Service fee) from the bank account you identify as your Direct Deposit Bank Account in the event that you do not receive a tax refund that is sufficient to pay for them.

USER ID AND PASSWORD SECURITY

You are the only person authorized to use your password on your device in which you are using Click Tax Pro and for maintaining the confidentiality of your password. You shall not permit or allow other persons to have access to or use your device and associated password for Click Tax Pro. You are responsible for the use of the Services on your device with your associated password. If you have not electronically filed or printed your tax return, you must create a password in order for you to access your tax return data at a later date. Once you have shut the application down (aka “killed” the app) your data will be lost on your device. All submitted data to Click Tax Pro PLLC is safely stored, but may only be retrieved through a tax return.

PRIVACY OF PERSONAL AND TAX RETURN INFORMATION

At Click Tax Pro PLLC we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our products and services and with entrusting your personal and tax return information to us. Our full Click Tax Pro Privacy Statement can be found on the Click Tax Pro website. To contact us with a question, visit our website or contact us at info@clicktaxpro.com.

You are responsible for protecting the information on your computer or other mobile device such as by installing anti-virus software, updating your software, password protecting your files, and not permitting third party physical or electronic access to your computer or tax files.

You also agree that your acceptance of a Third Party Refund Processing Service Agreement will authorize the sharing of the bank account information you provide to the provider and your authorization to debit your bank account for fees, charges, and any applicable taxes owed to Click Tax Pro PLLC if your tax refund is not sufficient in amount to pay for those fees, charges, and taxes (if any).

USE WITH YOUR MOBILE DEVICE

Mobile access to the Services requires an authorized app and may not be available for all mobile devices or telecommunication providers. You will need to check the Services website to ensure your mobile device and telecommunications provider is compatible with Click Tax Pro. Click Tax Pro PLLC is not obligated to provide a compatible version of the Services for all mobile devices or telecommunication providers, which are subject to change by Click Tax Pro PLLC at any time with reasonable notice to you.

Apple Requirements.

If you downloaded the Services from the Apple iTunes App Store, the following terms also apply to you:

Acknowledgement: You acknowledge that this Agreement is between you and Click Tax Pro PLLC only, and not with Apple, and Click Tax Pro PLLC, not Apple, is solely responsible for the Services and the content thereof.

Scope of License: The license granted to you for the Services is a limited, non-transferable license to use the Services on an iPhone OS Product that you own or control and as permitted by the Usage Rules set forth in the Apple iTunes App Store Terms of Service.

Maintenance and Support: Click Tax Pro PLLC and not Apple is solely responsible for providing any maintenance and support services with respect to the Services. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Services.

Warranty: Click Tax Pro PLLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Services, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Click Tax Pro PLLC’s sole responsibility.

Product Claims: Click Tax Pro PLLC, not Apple, is responsible for addressing any user or third party claims relating to the Services or the user’s possession and/or use of the Services, including, but not limited to: (i) product liability claims; (ii) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

Intellectual Property Rights: You acknowledge that, in the event of any third party claim that the Services or your possession and use of the Services infringes that third party’s intellectual property rights, Click Tax Pro PLLC, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer Contact Info: Direct any questions, complaints or claims to: Click Tax Pro PLLC, Developer Inquiry, 230 N 1680 E Bldg T-1, St. George, UT 84790

Third Party Terms of Agreement: You must comply with any applicable third party terms of agreement when using the Services, e.g., if you are using a VoIP application, then you must not be in violation of their wireless data service agreement when using the Services.

Third Party Beneficiary: You acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement against you as a third party beneficiary thereof.

LIMITATION OF LIABILITY AND DAMAGES

YOU UNDERSTAND THAT CLICK TAX PRO PLLC WILL NOT AUDIT OR OTHERWISE VERIFY ANY INFORMATION YOU PROVIDE, AND IS NOT RESPONSIBLE FOR DISALLOWED DEDUCTIONS, OR THE INCLUSION OF ADDITIONAL UNREPORTED INCOME OR RESULTING TAXES, PENALTIES OR INTEREST.

EXCEPT FOR THE REIMBURSEMENT FOR CALCULATION ERRORS DESCRIBED IN THE PREVIOUS SECTION OF THESE SUPPLEMENTAL TERMS, THE ENTIRE CUMULATIVE LIABILITY OF CLICK TAX PRO PLLC AND ITS SUPPLIERS FOR ANY REASON ARISING FROM OR RELATING TO THIS AGREEMENT SHALL BE LIMITED AS SET FORTH IN THE EARLIER SECTION OF THE GENERAL TERMS.

CLICK TAX PRO PLLC SHALL NOT BE LIABLE FOR LOSS OF PROFITS OR INVESTMENT, TAX POSITIONS TAKEN BY YOU, INABILITY TO FILE YOUR RETURN, DELAY IN PREPARING YOUR TAX RETURN, INCORRECT OR INCOMPLETE INFORMATION PROVIDED TO Click Tax Pro PLLC, ANY ACCESS TO, OR USE OF, YOUR PASSWORD BY AN UNAUTHORIZED PERSON.

CLICK TAX PRO PLLC SHALL NOT BE LIABLE FOR ANY DEFAULT OR DELAY IN THE PERFORMANCE OF ITS OBLIGATIONS UNDER THIS AGREEMENT TO THE EXTENT ITS PERFORMANCE IS DELAYED OR PREVENTED DUE TO CAUSES BEYOND ITS REASONABLE CONTROL, SUCH AS ACTS OF GOD, NATURAL DISASTERS, TERRORIST ACTS, WAR OR OTHER HOSTILITIES, LABOR DISPUTES, CIVIL DISTURBANCES, THE ACTIONS OR OMISSIONS OF THIRD PARTIES, ELECTRICAL OR COMMUNICATION SYSTEM FAILURES, OR GOVERNMENTAL ACTION.

MISCELLANEOUS MATTERS

You agree that Click Tax Pro PLLC is not acting as your agent or fiduciary in connection with your use of the Software or any Services.

You can contact Click Tax Pro PLLC Inc. by mail at Click Tax Pro PLLC, 230 N 1680 E Bldg T-1, St. George, UT 84790 or by email at info@clicktaxpro.com if you have a question or concern about any product or service we sell over the Internet.

Additional Third Party Software Licensing Terms.

The Services and corresponding mobile app may contain third party software components which are governed by and subject to commercial terms and licenses as provided below. You must comply with any such commercial terms and licenses with regard to these separate third party software components. Click Tax Pro PLLC makes no warranty concerning these third party software components.

ADDITIONAL TERMS AND CONDITIONS FOR THE CLICK TAX PRO

SERVICE DESCRIPTION. Under the Affordable Care Act (ACA), most individuals must have health insurance coverage or pay a tax penalty (also know as an "individual shared responsibility payment"). If you state that you have health coverage during certain time periods then you warrantee that it meets the ACA requirements for minimum coverages.

COMPLETING AND FILING A "HARDSHIP EXEMPTION" APPLICATION. Under the ACA, you can claim certain ACA Exemptions directly on your tax return. However, other categories of exemptions, known as "Hardship Exemptions," require that you submit a Hardship Exemption Application to Centers for Medicare and Medicade Services (CMS). You may use the Service to prepare the CMS Hardship Exemption application, however to qualify and be approved, you will need to print and submit the CMS Hardship Exemption Application directly to CMS. All CMS Hardship Exemption Applications prepared using the Service must be submitted or mailed by you to: Health Insurance Marketplace – Exemption Processing; 465 Industrial Blvd.; London, KY 40741. You are solely responsible for ensuring that your CMS Hardship Exemption is properly mailed and submitted to CMS for their review and approval. The Service DOES NOT file, mail, or otherwise submit your CMS Hardship Application for you to CMS. If your CMS Hardship Exemption Application has been approved, you will be notified by CMS. If you have not been contacted by CMS regarding the status of your Hardship Exemption Application and whether your application has been approved by CMS, please contact CMS directly at 1-800-318-2596. For more information on hardship exemptions, see https://www.healthcare.gov/fees-exemptions/hardship-exemptions/.